About Us
Our mission is “You’re Not just a Number” And offers you the opportunity to a single, honest, to the point contact for your telecommunication needs.
Phoneco is an Australian owned, located and operated. We are dedicated to providing a viable, economical solution to meet any Business needs in phone, network products and services.
Whether you have just started a new business, relocating your existing business, home office, or opening new offices, your choice of a telecommunications products and services is one of the most important decisions you will make.
At Phoneco we pride ourselves with professional staff that are dedicated to providing you with personalized service. You can enjoy the confidence of knowing that we are committed to you and your business for immediate and ongoing support.
Our service team, and admin staff work together to actively monitor your present & future telecommunication requirements and will respond to any changes that may develop in the market place, as well as keeping you informed of the latest promotions & technology changes.
Phoneco understands that every client has different needs. One of our strengths is the ability to deliver honest, transparent, viable & individual tailor made solutions to any business from small, medium to larger businesses.
Phoneco specialise in:
- PABX Phone system installations & maintenance
- Voice, Date installations including Cable Repairs Fibre Optic installations
- NBN Solutions
- Relocations and Upgrades
- NBN installation & Management
- Project Management
- Advice on ordering of new connections from network providers.
- Security – At the same time, ensuring that the network is secure and protected from external threats
- Connection of your NBN
- Call Cost management
- Immediate, accurate and ongoing support
- Customer Care
We can also offer so much more than that.
Corporate Values
The Phoneco values have been defined in. We work as a team and how we interact with our customers. It’s the way we define our company culture, and helps us to implement the corporate values that we respect the most, and wish to see in our company.
It allows for change and encourages us on our quest to continually offer better products and services. The six core values comprising the Phoneco values are:
We work with customers as if we are part of their company:
We put our customer interests ahead of our own. We believe that building a relationship based on trust and integrity is vital for long-term relationships and support.
We challenge existing thinking:
Innovation is integral to us. Not only do we challenge ourselves, but we challenge our vendors to re-imagine the possibilities.
We deliver our best value when we work as a team:
We are proactive in the way we share knowledge, ideas and information. We acknowledge the efforts of the individual, but recognise we work best as a team.
We support each other and treat each other positively and with respect:
We encourage respect, reliability, fairness and integrity when interacting with colleagues and customers. Our work ethic demands excellence and honesty to further drive collaboration.
We take pride in our work:
We seek excellence in our work, and aim to deliver beyond expectations. We strive to imagine, innovate and create solutions that can transform possibilities into realities.
We have fun:
While we challenge ourselves to be the best thinkers and innovators, we also remember to enjoy ourselves.
We believe having fun and enjoying your job is necessary for an employee’s happiness and motivation. Investing in people makes for happier people
Please don’t hesitate to contact the Phoneco Team on 1300 661 336 or via email info@phoneco.com.au to see what we can do for you today.
And Remember our Strongest Value: No Phones – No Data – No Business
Please don’t be that business
Regards,
Phoneco Team